Oliver Bain, Abdex Industries

We were looking at getting accreditation for ISO 9001:2015 and required Integrated Compliance Solutions to conduct a Gap analysis to establish where we currently were at. We had a manual in place but this was not affective. On completing the Gap Analysis, Linda McNeill, our consultant at ICS helped us with the findings and put procedures in place for us to get in line with ISO 9001:2015. The new procedures should in theory allow our business to run more smoothly. Linda was very professional, very eager and very approachable. We set a very narrow time-frame of 3 months and we managed to do it with ICS' help.