Angelo Pignalosa, ROTHELOWMAN

We appointed Integrated Compliance Solutions as we wanted to proceed with implementing a Quality, OHS and Environmental management system and obtain accreditation. We engaged ICS as an expert to assist us. ICS initially reviewed our current systems and processes, identifying any gaps and assisted us to fill these gaps and produce a Management System manual. Everyone at ICS was very friendly to deal with and all requests were responded to promptly. The consultant Paul Lanagan was good and knowledgeable and assisted us in some areas outside of his formal paid sessions, ie telephone queries. ICS offered an all round service which we were very happy with. As a result of the project, it has brought us to the attention of gaps with regard to safety in the workplace. The project has also prompted us to update our inspection processes to ensure that the fire safety procedures are maintained and it has also allowed personnel to come on board with regard to QA processes, ie reviewing of documentation. We were pleased that the project was completed promptly and on budget.